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Bd. Negruzzi, 4/2, Chisinau, Moldova, MD-2001

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022 882 882

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Only the English version of the terms of use is legally binding. Translations have been provided purely for user convenience. In the event of discrepancy between a translation and the English master, the English master prevails.

Use of voiaj.md is subject to the terms of use outlined below. Please read the terms of use carefully before using voiaj.md.

By using voiaj.md you agree to these terms of use.

This terms of use agreement ("agreement") sets forth the legally binding terms for your use of voiaj.md Services. By using the voiaj.md Services, you agree to be bound by this Agreement, whether you are a "Visitor" (which means that you simply browse the voiaj.md Website), or a "Member" (which means that you have registered with voiaj.md). The term "User" refers to a Visitor or a Member. You are only authorised to use voiaj.md Services (regardless of whether your access or use is intended) if you agree to abide by all applicable laws and to this Agreement. If you wish to become a Member, communicate with other Members and make use of voiaj.md Services, you must read this Agreement and indicate your acceptance during the Registration process. The content and information on this website and mobile applications (including, without limitation, price and availability of travel services), as well as the software and infrastructure used to provide such content and information, is proprietary to “Voiaj International & CO” SRL (futher Holding) or their affiliates, suppliers, and providers.

Information about us

“Voiaj International & CO” LTD is registered in Republic of Moldova under company number 1003600078179. The address of our registered office and principal place of business is Republic of Moldova, MD-2001 Chişinău, str. Negruzzi, 4/2.

Holding may modify this agreement from time to time and such modification shall be effective upon posting by voiaj.md on the voiaj.md website. You agree to be bound to any changes to this agreement when you use the voiaj.md services after any such modification is posted. It is therefore important that you review this agreement regularly to ensure you are updated as to any changes.

Privacy policy

Your use of this website and apps is governed by voiaj.md ’s privacy policy, which is available on the voiaj.md privacy policy page and incorporated by reference into these terms.

Description of service

Holding provides users with tools and resources for searching, planning and sharing travel services, including online collaboration tools and search services now available or hereafter developed, including without limitation any software incorporated into such tools and services (the "service").

After finishing the flight ticket search process, you will be transferred to the booking page, where you will mark and complete the required fields: - Family Name / Name; - date of birth; - the number and expiry date of the identification document; - e-mail address and buyer's phone number;

You agree to the booking rules, regulations, additional services, rates and conditions to use of your personal data.

If you select the "Bank Card" payment method, you will be redirected to the payment system page where you will fill in, the required card details. If the payment is successful: your flight ticket will be sent to you, by e-mail, to the e-mail indicated on the booking form.

If you selecting the payment method "Pay in the office", it is necessary to print or record the reservation number, come to the office of "Voiaj International & CO" LTD, the address is indicated on web page, and to pay in Cash for the ticket, before the expiry date of the reservation.

In case, you will not receive your airline ticket by email, or if you have other booking difficulties, you must contact voiaj.md Call Center (call center - customer support) at one of the phone numbers listed on the website.

Holding is a complimentary service for your personal and non-commercial use.

You may not access voiaj.md using automated processes, even if this is for personal use.

Use of copyrighted materials/trademarks

Any materials on this website or app, including without limitation any documentation, content, text, data, graphics, images, interfaces or other materials or works of authorship, (the "Materials") are copyrighted materials owned by or licensed to Holding. All rights are reserved. The Materials contain trademarks, service marks and trade names which are owned by Holding and its affiliates, and may also contain brand and product names which are trademarks, service marks or trade names of third parties which are owned by their respective owners. Except as otherwise noted in the website or the apps, you are hereby authorised to view, download, cache, copy, and print the Materials, subject to the following conditions: (1) Any copy of the Materials or portion thereof must include the Holding copyright notice. (2 Holding reserves the right to revoke such authorisation at any time, and any such use by you shall be discontinued immediately upon notice from Holding.

Hyperlinks to this website

You are granted a limited, nonexclusive right to create a "hypertext" link to the home page of this website or app provided that such link does not portray Holding or any of its other products or services in a false, misleading, derogatory, or otherwise defamatory manner. This limited right may be revoked at any time for any reason whatsoever. You may not use, frame, or utilise framing techniques to enclose any Holding trademark, logo or trade name or other proprietary information including the images found at the website, the content of any text or the layout/design of any page or any form contained on a page without the express written consent of Holding.

Member accounts, passwords and security

Certain areas of the website or the app may be password-restricted and require registration or sign-in before they can be accessed. When you complete our registration process you will receive a profile and you select your own password that will enable you to access all travel services. You agree to maintain the confidentiality of your password, and are fully responsible for all liability and damages resulting from your failure to maintain that confidentiality and all activities that occur through the use of your password. You agree to immediately notify us of any unauthorised use of your password or any other breach of security. You agree that voiaj.md cannot and will not be liable for any loss or damage arising from your failure to comply with this policy.

When you have logged in to your profile you will remain logged in until you log out even if you close the browser used by you.

Content submitted for inclusion on or for distribution through voiaj.md

You acknowledge that you are responsible for the information, photographs, graphics, messages, content and other material that you upload, post, email or otherwise submit to the website or the app or make available using the service, and that you have full responsibility for each of your submissions, including its legality, reliability, appropriateness, originality, and copyright. Holding does not claim ownership of content (including photos and graphics) you submit or make available for inclusion as part of our travel content. However, with respect to travel content you submit or make available for inclusion as part of voiaj.md’s travel content, you grant Holding a world-wide, royalty free, and non-exclusive license to use, distribute, reproduce, modify, adapt, and publicly display such content for the purposes of providing and promoting the destination to which such content was submitted.

This license exists only for as long as you elect to continue to include such content on the service and will terminate at the time you remove or voiaj.md removes such content from the service. You agree to provide a world-wide, royalty free, non-exclusive, and irrevocable license to use, distribute, reproduce, modify, adapt, publicly display, and sublicense content (including photos and graphics) you submit or make available for inclusion in "publicly accessible" areas of the service. "Publicly accessible" areas of the service are those areas that are intended by voiaj.md to be available to the general public including travel content where the option to share travel content with the public has been selected. Publicly accessible areas do not include travel content that you have selected to keep as your favourite travel content.

Holding does not control the content posted by third parties via the service and, as such, does not guarantee the accuracy, integrity or quality of such content. You understand that by using the service, you may be exposed to content that is offensive, indecent, or objectionable. Under no circumstances will voiaj.md be liable in any way for any content, including, but not limited to, for any errors or omissions in any content, or for any loss or damage of any kind incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available via the service.

General practices regarding use of voiaj.md

You acknowledge that Holding may establish general practices and limits concerning use of the service, including without limitation the maximum number of itineraries that may be saved in your profile, the maximum size of members that can work on a specific itinerary and the maximum disk space that will be allotted on Holding’s servers on your behalf. In addition, you agree not to take any action that might impose, in Holding 's discretion, a disproportionately large load on voiaj.md 's servers or infrastructure.

Modification of service

Holding reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently the service (or any part thereof) with or without notice. You agree that Holding shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the service.

Termination

You agree that Holding may, at its sole discretion and without prior notice, immediately terminate your profile and access to the service. Cause for such termination shall include, but not be limited to, (a) breaches or violations of these terms of use or other Holding agreements or guidelines, (b) requests by law enforcement or other government agencies, (c) a request by you (self-initiated account deletions), (d) discontinuance or material modification to the service (or any part thereof), (e) unexpected technical or security issues or problems, (f) extended periods of inactivity, (g) you have engaged in fraudulent or illegal activities, and/or (h) non-payment of any fees owed by you in connection with the services. Termination of your profile includes (a) removal of access to all offerings within the service, including but not limited to your travel itineraries, (b) deletion of your password and all related information, files, and content associated with or inside your account (or any part thereof), and (c) barring further use of the service. Further, you agree that all terminations for cause shall be made in Holding's discretion and that Holding shall not be liable to you or any third-party for any termination of your profile or access to itineraries created using the service.

Liability disclaimer

Your use of the service is at your sole risk. The service is provided on an "as-is" and "as available" basis. Holding expressly disclaims all warranties of any kind. Holding makes no warranty that (i) the service will meet your requirements, (ii) the service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the service will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations, and (v) any errors in the service will be corrected. The information, software, and services on the website or in the app may include inaccuracies or typographical errors. In particular, voiaj.md and its affiliates do not guarantee the accuracy of, and disclaim liability for inaccuracies relating to the information and description of hotel, airline, and other travel products displayed on this website or app (including, without limitation, photographs, list of hotel amenities, general product descriptions, much of which information is provided by the respective suppliers. Hotel ratings displayed on this website or in the app are intended as only general guidelines, and voiaj.md and its affiliates do not guarantee the accuracy of the ratings. voiaj.md and/or its suppliers may make improvements and/or changes on this website or in the app at any time.

Holding makes no representations about the suitability of the information, product, and services contained on this website or in the app for any purpose, and the inclusion or offering for sale of any product or service on this website or in the app does not constitute an endorsement or recommendation of such products or services by voiaj.md. All such products and services are provided without warranty of any kind. Holding, its affiliates, and/or their respective suppliers hereby disclaim all warranties and conditions with regard to this information, products, and services, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title, and non-infringement.

Indemnification

You agree to defend, indemnify and hold Holding harmless from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties, or other costs or expenses of any kind or nature including but not limited to legal and accounting fees, brought by (i) you or on your behalf in excess of the liability described above; or (ii) by third parties arising out of content you submit, post, transmit, or make available through the Holding website or app, your use of the service, (iii) any third party arising out of your use of the service or the use of the service by any person using your profile and/or password, or (iv) by third parties arising out of your breach of these terms of use, or your violation of any law or the rights of a third party.

No unlawful or prohibited use

As a condition of your use of this service, you warrant that you will not use the service for any purpose that is unlawful or prohibited by these terms, conditions, and notices. voiaj.md encourages you to use our Trip Sharing and Planning services as long as you follow the voiaj.md terms of use and voiaj.md 's prohibition of spamming and inappropriate content.

In particular, it is prohibited to use voiaj.md 's computer systems to transmit unsolicited material except for the legitimate purpose of sharing trip itineraries. Violations of our Terms of service and spam policy may result in legal action against you and the termination, without notice, of your voiaj.md profile and all information and itineraries associated with it voiaj.md does not waive any rights by the failure to enforce this policy in every instance in which it might apply.

You agree to not use the voiaj.md website or app to:

Upload, post, email, or otherwise make available any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically, or otherwise objectionable;

Impersonate any person or entity, including, but not limited to, a voiaj.md official or travel supplier, or to falsely state or otherwise misrepresent your affiliation with a person or entity;

Upload, post, email, or otherwise make available any content that you do not have a right to make available;

Upload, post, email, or otherwise make available any unsolicited or unauthorised advertising, promotional materials, "junk mail", "spam", or any other form of solicitation;

Upload, post, email, or otherwise make available any material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment;

Interfere with or disrupt the Service or servers or networks connected to the Service.

You acknowledge that voiaj.md may or may not screen content, but that voiaj.md has the right (but not the obligation) at its discretion to screen, refuse, or move any content that is available via the service. Without limiting the foregoing, voiaj.md and its designees shall have the right to remove any content that violates these terms of use or is otherwise objectionable. You agree that you must evaluate, and bear all risks associated with, the use of any content, including any reliance on the accuracy, completeness, or usefulness of such content. In this regard, you acknowledge that you may not rely on any content created by voiaj.md or submitted to voiaj.md .

Advertising and links to third-party sites

This website contains hyperlinks to web- or mobile sites operated by parties other than Holding. Such hyperlinks are provided for your information and reference only. Holding does not control such web- or mobile sites and is not responsible for their contents or your use of them. voiaj.md 's inclusion of hyperlinks to such web- or mobile sites does not imply any endorsement of the material on such web- or mobile sites or any association with their operators. You further acknowledge and agree that Holding shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any content, goods or services available through any third party web- or mobile site.

Intellectual property

You agree not to copy, reverse engineer, or attempt to discover any source code, distribute or create derivative works based on the service, in whole or in part. You agree not to access the service by any means other than through the interface that is provided by Holding for use in accessing the service. In addition, any software that is made available from this website or app, including, without limitation, all HTML code and web controls, are owned by or Holding to voiaj.md . Any reproduction or redistribution of this software is expressly prohibited.

Holding 's travel searching, planning and purchasing tools are to assist users in determining the availability of travel-related goods and services. You warrant that you are at least 18 years of age and possess the legal authority to enter into this agreement and to use this website or app in accordance with all terms of use herein. You agree to be financially responsible for all of your use of this website or app (as well as for use of your profile by others, including, without limitation, minors living with you). You also warrant that all information supplied by you or members of your household in using this website and app is true and accurate.

You understand all purchases on third party web- or mobile sites are made under the terms of use of the outlined on the suppliers web- or mobile site and that any violation of any supplier's conditions of purchase may result in cancellation of your reservation(s) or purchase, in your being denied access to any flights, hotels or car- or holiday rentals, in your forfeiting any monies paid for such reservation(s) or purchase. You shall be completely responsible for all charges, fees, duties, taxes, and assessments arising out of the use of this web- or mobile site.

Travel destinations

Although most travel is completed without incident, travel to certain destinations may involve greater risk. By making travel available to particular destinations, Holding does not represent or warrant that travel to such points is advisable or without risk and is not liable for damages or losses that may result from travel to such destinations.

Introduction

Only the English version of the privacy policy is legally binding. Translations have been provided purely for user convenience. In the event of discrepancy between a translation and the English master, the English master prevails.

This policy (together with our Terms of Use and any other document referred to in it) sets out the basis on which any personal data we collect from you or you provide to us, will be processed by us.

This policy applies to the voiaj.md websites and mobile applications (the apps) in different markets that are operated by “Voiaj International & CO” LTD (futher Holding). We take your privacy seriously and provide this privacy policy to inform you of our practices with respect to how we collect, use, and protect personal information about visitors to and members of our website and apps. Personal information is information that is personally identifiable like your name, email address, phone number, mailing address, etc. By using our website and the apps you consent to the terms described in this document.

Information about us

“Voiaj International & CO” LTD is registered in Republic of Moldova under company number 1003600078179. The address of our registered office and principal place of business is Republic of Moldova, MD-2001 Chişinău, str. Negruzzi, 4/2.

Information collection

Holding may collect and process the following data about you: Information that you provide by filling in forms on our website or apps. This includes information provided at the time of registering to use our site or apps, subscribing to our service, posting material or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by us, and when you report a problem with our site or apps.

A record of any correspondence with you.

Details of which services you are interested in.

Details of your visits to our site and apps including, but not limited to traffic data, location data, web logs and other communication data, whether this is required for our own billing purposes or otherwise, and the resources that you access.

Information on whether you have opened and clicked on certain content in our emails sent to you.

Information about your computer, including where available your IP address, operating system, browser type and device ID, for system administration and to report aggregate information to our advertisers; and information obtained from cookies. Please read further under Cookie Policy. This information does not necessarily enable us to personally identify you.

Holding does not require that you enter any personal information to search on voiaj.md’s websites or apps, nor when being transferred to third-party websites.

When you register with voiaj.md, we encourage you to provide information about you such as:

Your name and email address.

Information about your flight and hotel room preferences such as seats, departures, arrivals, direct flights, number of passengers, dates of birth and dates of birth of your children for us to store for future use.

Information about your travel companions. You should obtain the consent of other individuals prior to providing us with their personal information and travel preferences as any access to view or change their information will be available through your profile. If you store information on your children, you are consenting to our processing of such data on behalf of your children.

Social networking. If you choose to login with Facebook Login https://developers.facebook.com/products/login/ or Google+ Sign-in https://developers.google.com/+/features/sign-in you are permitting voiaj.md to use and store that information related to the profile allowing us to make use of any social media features on our website or apps.

The social media provider may send us information in line with their policies which may include your name, profile picture, gender, friend lists and any other information you have chosen to make available. Other information regarding recommendations exchanged between you and your friends may also be shared. Please note that, if your Facebook or Google+ friends are using voiaj.md, they may have shared information about you with us through Facebook Login or Google+ Sign-in. If you wish to prevent that sharing, you can do so by editing your Facebook or Google+ privacy settings or the relevant settings/preferences for other social media providers.

It is stated expressly whether the data requested is mandatory or not.

Information use

The purpose of the processing of your data are as follows:

to verify your authorisation to access certain features of the site
to fulfil your requests for products or services
to personalise and customise the content and relevant trip services that you are offered
to optimise and personalise your visits by remembering location, language and currency configurations as well as previous searches
to contact you, e.g. if you have subscribed to a newsletter
to improve our services
to provide reporting

Information sharing and disclosure

We will never sell your Personal Data to third parties. Holding shares data about you in the following situations: to provide products or services you have requested including, without limitation, products and services from third parties such as:

suppliers
third party vendors
business partners
referring websites
subsidiaries
where required by law
or when we have your permission.

Also, voiaj.md shares data about you under the following circumstances:

may use third party vendors (data processors) to assist us in providing our products or services and may transfer your personally identifiable information to such vendors who have entered into a contract with us that protects the confidentiality of your information and permits the vendor to use it only as necessary to fulfill its contract.

We may disclose your personal information for any of the purposes mentioned above to any member of our group, which includes our subsidiaries, our ultimate holding company and its subsidiaries. This also includes entities which we may acquire as part of an acquisition at a future date.

In response to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.

When we believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of voiaj.md Terms of use or as otherwise required by law.

Data storage

We may be required by law, to hold your data in a specific location dependent upon the location from which you will access voiaj.md services. Regardless of the location in which your data is stored we will take adequate measures to protect the security of your personal data.

These countries may have different and/or less stringent privacy/data protection and data security rules than those of your own country. As a result, your personal information may be subject to access requests from governments, courts, or law enforcement in those countries according to laws in those countries.

Links to third party sites

Holding provides links to third party websites, e.g. after a search; and may provide referrals to certain third parties' products or services. If you choose to visit a third party's web site or use its products or services, please be aware that this privacy policy will not govern your activities and any information you disclose to such third party. We strongly encourage you to read the privacy policies of the third party web sites that you visit. We are not in any way responsible for the content of the sites that we provide links to.

Confidentiality and security

We limit access to personal information about you to employees who we believe have a legitimate need to come into contact with that information to provide products or services to you or in order to do their jobs. Holding employs procedural and technical measures reasonably designed to protect your personal information from loss, misuse, unauthorised access or disclosure. While no website or app can guarantee security, we have implemented appropriate administrative, technical, and physical security procedures to help protect your personal information. We also use encryption when transmitting personal information that is sensitive to you between your system and ours.

Security of payments is ensured using the SSL protocol to send confidential information offered by the client to the server of the system for further processing. Processing of the information is carried out through closed banking channels with highest level protection.

The confidential information offered by the customers is received in encrypted form (card details, registration data, etc.) and are processed in processing center. Thus, no one, not even the supplier of services, cannot get the client's bank data, including information about his purchases made in other stores.

Community – Information sharing among voiaj.md users

If you choose to include personally identifiable information in your comments, open text fields, or other areas of the web site or the apps intended for public viewing, other users will be able to view and use this information. We recommend against posting your email address and other personally identifiable information in this manner unless you are comfortable with the possibility of receiving unwanted contact.

Accessing, reviewing and changing your personal information

We will offer you the ability to access, review and change certain information via the registration page on the website or in the app. Upon your request, we will deactivate your profile, and remove your personal information from active service. Your profile will be deactivated as soon as reasonably possible based on your account activity. We will retain in our files and databases some personal information to prevent fraud, resolve disputes, troubleshoot problems, assist with any investigations, enforce our Terms of use and comply with legal requirements as permitted by law. Therefore, you should not expect that all of your personal information will be completely removed from our databases in response to your request.

Changes to this privacy policy

Holding may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the email address specified in your voiaj.md profile or by placing a notice on our site.

Owner information

The voiaj.md website is provided by:

“Voiaj International & CO” LTD. We are registered in Republica Moldova under company number 1003600078179. The address of our registered office and principal place of business is Moldova, MD-2001 Chişinău, Negruzzi, 4/2.

Cookies

The voiaj.md websites set and access cookies on your computer. A cookie is a small amount of data that voiaj.md’s servers transfer to your browser and that only voiaj.md’s servers can read. When you visit the site, the cookie captures specific session data to streamline your experience and, if you select to save your member name and password, the voiaj.md websites will save this information in a cookie so that you will not be required to sign in each time you visit the site. You may disable or delete cookies from within your Internet browser application by accessing the security or privacy settings. However, voiaj.md requires you to have cookies enabled to access certain portions of the site. Holding may allow other companies that show advertisements on some of our pages to set and access their cookies on your computer. Other companies' use of their cookies is subject to their privacy policies, not this one. Other companies do not have access to voiaj.md’s cookies.

The voiaj.md websites use cookies and other data files (collectively referred to as "Cookies") covered by the EU E-privacy Directive.

Which information is collected via Cookies?

Cookies are used by collecting information on the number of users of the website and the traffic on the website. This enables voiaj.md to adapt content and advertising accordingly and generate statistics of website visits. Also, some of them allow you to share pages with social networks should you wish to do so. They also enable us and our advertisers to serve you with relevant advertisements that may interest you. In addition to voiaj.md, our digital cooperation partners, which are responsible for site support, will have access to data collected via cookies. The information is not disclosed to other third parties. You can always opt out of Cookies, see below.

Functionality cookies that will allow our websites and apps to remember your choices and preferences. They enable us to provide you with en-hanced and personalised features.
Performance cookies used to keep voiaj.md easy to use, relevant and up-to-date. We use web analytics services to help us understand how people use our websites and apps.
Targeting cookies used for assisting us in targeted advertising. These cookies are used to show you ads containing flight and hotel prices we be-lieve you’ll be interested in. You may see these ads while using a website other than voiaj.md. We tailor our ad campaigns with relevant content be-cause we want to inspire and enable you in booking your perfect trip.

How to delete and manage Cookies?

As a user, you can decide whether to accept or delete all Cookies, or to control Cookies individually for each website. You can also block the use of Cookies completely. You can make individual settings in your browser settings. Please note that, if you delete Cookies, your access voiaj.md’s websites may be more or less limited, or the functionalities at the site may be insufficient.

Cheap Flight Tickets and Hotels on www.voiaj.md. Voiaj International online flight bookings website offers you access to a global travel network of 800 airline companies and over 250.000 hotels all over the world.